As both a Board member of the exciting new LeadsCouncil (www.leadscouncil.com) and a compliance-minded member of the Digital Performance Marketing industry for the past 20 years, I flew to Washington D.C. this week with my Chief Compliance Officer to attend an FTC workshop on lead generation. We had received notice that the FTC was going to hold a panel discussion on lead generation in the lending and education verticals, and we wanted to attend. LeadsCouncil Board members Greg Gragg and Michael Ferree were both panelists at the event, and the council was also indirectly represented by VP & Head of Compliance, John Henson from Tree.These types of panels and acceptance of written comment are usually a precursor to enhanced enforcement efforts or proposing additional regulation. Discussions around these events focused on tools and processes that consumers and businesses could use to determine where and how their information was being used as well as the current disclosures, and whether they are enough to protect the consumer. The following is a summary of the topics and issues discussed and topics to think about to improve your business practices:
What is important to the consumer?
What is important to the advertiser?
What is important to regulators?
What is important to the marketer (lead generator)?
A video of the event is in three parts and starts here: